Helping internal teams understand high-level information from piles of documentation and search contextually using AI

Turning a fragmented, months-long due-diligence process into a transparent GenAI research workflow built on trust and visibility.

marsh.ratesense.com

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JPM Equity Strategy Research View

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Last saved: 2:35 PM on October 11, 2025

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JPM Equity Strategy Research View

Key takeaways

Summary

Summary

AB Core follows a disciplined investment approach that supports the teamโ€™s clear philosophy with its long-term focus on cash-flow generative businesses. The valuation discipline and attention to downside risk strengthen this offering.

AB Core follows a disciplined investment approach that supports the teamโ€™s clear philosophy with its long-term focus on cash-flow generative businesses. The valuation discipline and attention to downside risk strengthen this offering.

by AI

Doc

PDF

2 Sources

Score

20 Oct 2025

Pros:

The team of experienced investment professionals has worked together for many years and displays a high level of commitment to the approach.

by

18 Oct 2025

It is the methodical and detailed due diligence that differentiates the strategy with each step of the process reflecting a significant amount of thought.

by AI

PDF

1 Sources

Score

20 Oct 2025

The devilโ€™s advocate process at the stock-selection stage of the process ensures robust challenge.

by AI

Doc

PDF

2 Sources

Score

20 Oct 2025

The team applies sensible screens in order to narrow the universe to a limited set of ideas warranting further due diligence. The requirement of specific reasons why ideas screening well are not progressed fosters objectivity.

by

18 Oct 2025

There is a strong desire for continuous improvement and refinement of the process, with regular off-site meetings and a willingness to improve the decision-making process.

by

18 Oct 2025

Cons:

The balance of power in investment decisions does seem to lie in Dalgasโ€™ hands and we view him as the guardian of the approach. Although low, there is an element of key-man risk in the strategy. Similarly, we would review the rating if Ingemann left.

by AI

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1 Sources

Score

20 Oct 2025

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Based on recent audit, 87% of the team are experienced investment professionals that has worked together for many years and displays a high level of commitment to the approach.

DOC

Financial Reports.docx

Page 14. Paragraph 3

The balance of power in investment decisions does seem to lie in Dalgasโ€™ hands and we view him as the guardian of the approach. Although low, there is an element of key-man risk in the strategy. Similarly, we would review the rating if Ingemann left.

PDF

Portfolio Holdings.PDF

Uploaded: 20 Jan, 2026

Project category

0-1, Internal Tool

Timeline

8 Months

Team

2 PMs

Design Lead

Product Designer (Thatโ€™s me ๐Ÿ‘€)

GenAI Engineers

UI Developers

Business Analyst

TL;DR:

Marsh, a Fortune 500 asset and wealth management firm, relies on researchers to produce investment and operational due diligence reports on asset managers, structured, compliance grade documents that must clear legal and compliance review before a client ever sees them. Marsh wanted to accelerate due-diligence process using AI.

Existing AI workarounds were not built for this. Producing one of these reports meant working across three disconnected platforms with no shared source of truth, manually extracting and synthesizing factual information from dozens of documents, then adding researcher narration on top. Nobody could tell what was written by a person versus generated by AI, and citations could not be checked making it difficult to trust the output.

RateSense unifies that fragmented workflow into one AI-assisted platform, keeping a human in the loop. RateSense generates the report with clear attribution (written by AI or a researcher), citations tagged against every fact, and a confidence score that gives complete transparency. This meant researchers were able to easily generate and validate AI-generated reports, improving report turnaround from 6 to 8 weeks to 1 to 2 days.

My Contribution

Owned the 0-1 UX design for RateSense,
from discovery through shipped delivery.

Discovery workshops with 15 SMEs.

Synthesized findings into a future-state service map unifying 3 fragmented legacy platforms and where AI could take over.

Partnered with 3 Gen-AI Engineers

to design 5 human-in-the-loop features behind the AI-Report creation: Attribution, citations, and confidence scoring.

Design & Shipped 2 end-to-end flows

Demoed the platform to senior leadership, including global managers, to secure buy-in for broader rollout

A peak into my Design file: Hereโ€™s what & how I shipped this project!

๐Ÿ‘€

A Sneak peak

The Problem

For a compliance-driven report, trust cannot be assumed.

Lack of Verifiability

Researchers had little to no trust because a single unverified A.I generated claim isnโ€™t an inconvenience.
Itโ€™s a compliance risk!

This is an example from a well-known app

Invisible authorship

Finished report reads as one voice, with nothing on the page showing weather something is written by A.I or human. Which matters most during an audit.

by AI?

by a Researcher??

Lack of control

ChatGPT, Claude etc. are general-purpose AI assistants, Not made for iterative workflows. Researchers were stuck switching between A.I and word just to improve content for a portion of the report

The Solution

Unifying 3 disconnected platforms into an AI-assisted workflow. Every source gets pulled into Source library, and a report can be generated directly into Marshโ€™s standard template

Play

Play

Inspect Mode and Citations

Clicking into Inspect Mode surfaces all the meta-data behind a claim, along with a citation, confidence score covering language, tone, and how reliable that source actually is.

How this solves the problem

This gives a compliance reviewer exactly what the invisible authorship problem was missing: a clear, immediate answer to who wrote a given line.

Attribution

Hovering over any line shows whether AI wrote it or a person did. The distinction that used to be invisible across the whole report is now visible one hover at a time.

How this solves the problem

This adds a trust and transparency layer on top of the report. A claim is never just asserted, All the metadata is shown

Play

Inline editing and versioning

Iterate the AI-generated content without losing context generate multiple versions of the reports

Play

Select any part of the report, give it a quick instruction, and it updates in place. No full reprompt required.

Play

Lock a section and then regenerate the rest of the report from new documents without touching what is already approved.

Impact

RateSense turned a 6-to-8-week manual process
into a 1-to-2-day AI-assisted workflow

0%

Pilot Adoption Rate (n=50)

Before company wide-roll out

0x

Faster report generation

Compared to Industry standard AI tools

0%

User satisfaction Metrics

20% Increase after iterations

This deep dive is classified.

Meet me for coffee and Iโ€™ll slide a briefcase full of secrets across the table!

Hereโ€™s whatโ€™s inside(Pun intented):

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Deep Dive into Design Process

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Deep Dive into Design Process

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Discovery Insights from 15 SMEs

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Discovery Insights from 15 SMEs

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HITL Explorations with GenAI Engineers

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HITL Explorations with GenAI Engineers

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Rationale on Design Decisions

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Rationale on Design Decisions

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Testing results & Iterations

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Testing results & Iterations

Business Goal

Develop a Minimum Viable Product (MVP) that provides hyper-personalized travel experiences, leading to higher user acquisition and potential monetization opportunities

My Personal Challenge

Unfortunately, We didnโ€™t have direct access to end user until later in project!

My work around

No collaborative AI-powered trip planner that helps groups coordinate plans seamlessly.

Key Partnerships

  • Travel booking platforms: Hotels (Booking.com, Expedia, Agoda)

  • Flights (Skyscanner, Kayak API)

  • Tours (basic partnerships for experiences)

  • AI/ML tech providers (OpenAI, Llama for route personalization).

  • Influencers for early beta testing & launch push.

Key Activities

  • Travel booking platforms: Hotels (Booking.com, Expedia, Agoda)


Great for itinerary organization

Great for itinerary organization

Customer Relationships

  • Optional personalization adjustments to fine-tune profile over time.

  • "Smart match" system recommending trips based on user's evolving personality

Channels

  • Mobile App (Primary) โ€” iOS & Android (direct download).

Customer Segments

  • Frequent travelers (both leisure & business) looking for quick trip curation.

  • Millennials and Gen Z travelers who prefer personalized, plans.

  • First-time travelers seeking simple and fast itinerary solutions.

  • Small groups & solo travelers needing flexible planning.

  • Occasional travelers who want easy plug-and-play trips without research.

Great for itinerary organization

Great for itinerary organization

Timothy

Chandan

Business Model Canvas