
Revolutionizing Travel Planning with AI:
A Smarter & Effortless Way to Explore
Your Ultimate Travel Guide Starts Here
9:41

Tsushima, Japan

Historical tour of Tsushima
$139/person
21.1 miles
3.2 miles
3D/4N

Jogaku Temple
$139/person
21.1 miles
3.2 miles
3D/4N

Historical trip of Italy
$139/person
21.1 miles
3.2 miles
3D/4N
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Bucket List
Trips
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+2

Historical tour of Tsushima
$139/person
21.1 miles
3.2 miles
3D/4N
What’s your budget?
$ 0
$ 2000

The Team
Founder
4 UX Researchers
Product Designer (That's me🙋)
Timeline
4 Months
My Role
Product Research
Collaborated with PMs, Engineering
Collaborated with PMs, Engineering
Collaborated with PMs, Engineering
👀
A Sneak peak
On average, travelers visit
38 websites before making a booking.
So we asked 30 travel enthusiasts, What apps/methods do you use to plan your itinerary?





The Problem?
Trip planning is time consuming, disorganized, and impersonal for modern travelers.
The solution
Impact
The redesigned Citi B2B Payments Dashboard was successfully launched after an intensive 4-week design sprint
Percieved Adoption Rate
Sample size: 8
🏆
People's Choice Award
Capstone Project Showcase
System Usability Scale Score
Time on Task



🚀
Deep Dive
Business Goal
Develop a Minimum Viable Product (MVP) that provides hyper-personalized travel experiences, leading to user acquisition and potential monetization opportunities
My Personal Challenge
Understanding Scope, Market Research, Following Data driven insights
Gap in the market
No collaborative AI-powered trip planner that helps groups coordinate plans seamlessly.
Key Partnerships
Travel booking platforms: Hotels (Booking.com, Expedia, Agoda)
Flights (Skyscanner, Kayak API)
Tours (basic partnerships for experiences)
AI/ML tech providers (OpenAI, Llama for route personalization).
Influencers for early beta testing & launch push.
Key Activities
Travel booking platforms: Hotels (Booking.com, Expedia, Agoda)
Great for itinerary organization
Great for itinerary organization
Customer Relationships
Optional personalization adjustments to fine-tune profile over time.
"Smart match" system recommending trips based on user's evolving personality
Channels
Mobile App (Primary) — iOS & Android (direct download).
Customer Segments
Frequent travelers (both leisure & business) looking for quick trip curation.
Millennials and Gen Z travelers who prefer personalized, plans.
First-time travelers seeking simple and fast itinerary solutions.
Small groups & solo travelers needing flexible planning.
Occasional travelers who want easy plug-and-play trips without research.
Great for itinerary organization
Great for itinerary organization
Timothy
Chandan
Business Model Canvas
Research
in-depth interviews with frequent travelers, Secondary research
10
In-depth interviews
30+
Survey responses
50+
Research papers analysed
Insights from research
"I want an itinerary that feels personalized, not just generic suggestions"
Lack of personalization
70% struggle to find activities that match their interests
"I love traveling with friends, but fitting everyone's suggestions into an itinerary is messy"
Disjointed collaboration
50% experience difficulty coordinating with friends while planning
"I want an itinerary that feels personalized, not just generic suggestions"
Decision fatigue
Sifting through numerous websites to find information
Competitive Analysis
No existing platform dynamically adjusts itineraries based on user personality
Competitor
Tripadvisor
Wanderlog
TripIt
Pros
Strong reviews & recommendations
Good group planning features
Great for itinerary organization
Limitations
Lacks collaborative planning tools
Doesn’t auto-generate itineraries
No AI-powered personalization
Gap in the market
No collaborative AI-powered trip planner that helps groups coordinate plans seamlessly.
Scroll to see more analysis

Manual Exploration
The user has to add recommendations and add them to the itinerary


Manual Exploration
The user has to search locations and and add them to the itinerary
Manual Exploration
The user has to search locations and and add them to the itinerary

Problem to solve
Develop a Minimum Viable Product (MVP) that is scalable and capable of generating future revenue streams.
User Goal
Develop a Minimum Viable Product (MVP) that is scalable and capable of generating future revenue streams.
Ideation
Develop a Minimum Viable Product (MVP) that is scalable and capable of generating future revenue streams.
Dreamer
Wild Ideas and No restrictions
Explore places using fun facts or riddles with hints on the map.A platform/device that gives directions for rare finds.
Historical flashbacks with vintage photos or ads.
UI with vintage elements related to each state.
App displays a checklist of “how to be a local in...”
Users can apply filters to customize options.
Location-based audio narratives with notifications.
Group listening feature for audio narratives.
Synchronized playback for listening groups.
Users input exploration time, walking time, and preferences for ideal route suggestions.
Digital scrapbook (audio, video, badges) sent to users post-visit for social sharing.
Route filters: budget, popularity, rare finds, ratings, crowd levels.
Itinerary and planning tools.
Geo-location-based podcasts.
Gamification elements for engagement.
Treasure hunt game: earn points, credits, or restaurant discounts by completing tasks.
Platform that narrates stories about places as users visit or drive by.
App suggests local transportation options for an authentic experience.
State-specific welcome messages (e.g., "Howdy, partner!" in Texas).
Unlock vintage postcards upon entering a new state or completing challenges.
Mid-century travel poster-style illustrations in the UI.
Retro sound effects tied to the cultural vibe of each state.
"Surprise me" feature suggests hidden gems based on available time and location.
Conversational UI with a fictional character as a travel guide.
Group itinerary planning with shared editing access.
Engaging, interactive map interface for routes.
Select themes to generate personalized routes.
Use GenAI to generate personalized routes.
Notifications for spontaneous pop-up events or markets nearby.
Local transportation suggestions, including bikes and quirky transport options.
Highlight lesser-known festivals, traditions, and community events.
Calendar of seasonal events like farmers’ markets and parades.
Curated food trails guiding users to authentic local eateries.
Region-specific cuisine recommendations (e.g., lobster rolls in Maine).
Reviews, comments, and pictures under audio narratives.
Fun fact and trivia swipe-able cards.
Downloadable generated routes.
Route pins with detailed location cards (safety, parking, maps, etc.).
Users choose content format: audio, quizzes, fun facts, videos, or photos.
AI-generated live camera maps with interactive trivia and 3D elements.
AR-enhanced travel guidance with interactive storytelling.
Meta glasses as a travel buddy providing real-time suggestions.
AI-driven itinerary and trip planning based on user preferences.
Voice assistant syncing with geo-location for real-time recommendations.
Travel influencers’ routes available for users to explore.
User reviews contributing to filters and badges.
Unlocking 3D historical models and artifacts based on exploration time.
Public leaderboard displaying collected artifacts.
Bonus XP and coupons for visiting partnered locations.
Digital slam book for capturing and sharing trip memories.
State-themed elements inspired by unique state names (e.g., "The Garden State").
Social networking and engagement features for travelers.
Celebrity voice guides tailored to user interests.
Suggestions for current events at the travel destination.
AI-personalized recommendations while maintaining privacy.
AI-generated plans visualized in a user-friendly format.
Display trending social media content related to the destination.
AR filters overlaying historical images and videos at landmarks.
AI personas narrating stories as historical figures.
Collecting stories from local figures and presenting them as time-travel experiences.
Localized welcome messages on the homepage (e.g., “Hello from the Hoosier State”).
Follow historians and their audio narratives on destination history.
Add places with audio narratives to personalized itineraries.
User-generated content: travelers record and upload their experiences.
GPS-triggered audio narratives at landmarks.
Short trivia quizzes post-audio narrative for engagement.
Sending digital postcards via email after completing challenges.
Interactive, gamified elements to maintain user interest.
Accessibility considerations (parking accommodations, etc.).
Real-time leaderboard tracking user progress and discoveries.
Let me know if you want me to refine or categorize these further! 🚀
Realist
in-depth interviews with frequent travelers
Critique
in-depth interviews with frequent travelers
Approach
9:41
Ask AI
Perfect! Now let’s choose the
dates.
Indianapolis
Understood. Here is a
personalized itinerary for you–

Indianapolis, Indiana
3 days, 2 nights
You can view, edit, and
save this itinerary.
Chatgpt based interface
Avoid complex user flows with advanced filters and menu
Avoid complex user flows with advanced filters and menu options
9:41
Ask Ai
Perfect! Now let’s choose the
dates.
Indianapolis
Understood. Here is a
personalized itinerary for you–

Indianapolis, Indiana
3 days, 2 nights
You can view, edit, and
save this itinerary.
AI Chatbot
The user reaches their destination with minimal clicks
Avoid complex user flows with advanced filters and menu options
9:41
Perfect! Now let’s choose the
dates.
Indianapolis
You can view, edit, and
save this itinerary.
AI generates routes in Information cards
The user reaches their destination with minimal clicks
Avoid complex user flows with advanced filters and menu options
Feature 1
Colaborative AI Generated Itineraries Based on Trip Details
to create a plan that fits everyones needs
Scenario
Group travel often results in conflicting interests, making itinerary planning a hassle.
For example:
One traveler may prefer museum visits, while another prefers outdoor hikes.
Traditional planning requires constant discussion and compromise.
Solution
An AI-powered itinerary builder that automatically considers everyones preferences and generates customized trip plans based on user-provided details.



Scenario
Group travel often results in conflicting interests, making itinerary planning a hassle.

Scenario
Group travel often results in conflicting interests, making itinerary planning a hassle.

Scenario
Group travel often results in conflicting interests, making itinerary planning a hassle.





Feature 2
Manual itinerary generation based on AI Internet Search
Solution
When planning a trip, users must manually search for locations, Activities, hotels, activities, and transport options and fit them in their preferred budgets leading to long and inefficient workflows.
Solution
An AI-powered search feature, which will search the internet to find best hotels, restaurants, locations to created a curated list with just a click to help you build a custom itinerary



Scenario
Group travel often results in conflicting interests, making itinerary planning a hassle.


Scenario
Group travel often results in conflicting interests, making itinerary planning a hassle.
List view



Map view



Usability Testing
Manual itinerary generation based on AI Internet Search
Solution
When planning a trip, users must manually search for locations, Activities, hotels, activities, and transport options and fit them in their preferred budgets leading to long and inefficient workflows.
Solution
An AI-powered search feature, which will search the internet to find best hotels, restaurants, locations to created a curated list with just a click to help you build a custom itinerary



Scenario
Group travel often results in conflicting interests, making itinerary planning a hassle.

Scenario
Group travel often results in conflicting interests, making itinerary planning a hassle.
Issues reported by the user



Iterations



Impact
Evaluating the designs
To Evaluate the overhauled designs, I have conducted A/B testing with 12 Participants and heat maps through usability testing
Before
Time on Task:
3:54s
Prolonged loading times and inefficient user journeys have resulted in extended time required to complete the task
After
Time on Task:
1:17s
Streamlined processes reduced cognitive load, allowing the user to complete the task 67% faster.
What did the user say about the new interface?
User Quote
"The new search is super useful, and the Eligibility Checker is a total lifesaver. Honestly, I didn’t even know it existed in the older versions"
One of the user during A/B testing sessions
User Quote
"Such an upgrade! I love how the search now actually helps me find what I with just a couple of clicks!"
One of the user during A/B testing sessions
Coffee is Overrated,
Let’s Connect for a Pizza!
(That’s Just a joke, I love Coffee)
2024
© Chandan Jonnavithula